Terms and Conditions rm888 — Complete Platform Usage Guide

These Terms and Conditions ("Agreement") constitute a legally binding contract between you ("Member" or "User") and rm888 ("Platform", "We"). By accessing, registering for, or using any service provided by rm888 through our official website or mobile app, you acknowledge that you have read, understood, and agreed to comply with all terms set out herein.

This agreement takes effect immediately upon completion of your account registration and remains in force for as long as your account is active or you continue to use any rm888 service. Unawareness of any provision in this document is not a valid reason for non-compliance.

Rm888 reserves the right to modify, add to, or amend these Terms and Conditions at any time without prior notice. The latest version will always be available on our official website. It is your responsibility to review the Terms and Conditions periodically to ensure you remain compliant with the most current version.

To register and use rm888 services, you must meet the following eligibility requirements without exception:

• You must be aged 18 years and above at the time of registration. rm888 takes the protection of minors from online gambling activities seriously.
• You must register as a private individual and not as a representative of any company, organisation, or third party.
• You are not subject to any legal restriction, court order, or prohibition that prevents you from using online entertainment services.
• You are only permitted to register one account only. Owning multiple accounts is a serious violation of these Terms and Conditions.
• You are solely responsible for ensuring that your use of rm888 services is legal and permitted under the local laws of your area of residence.

The rm888 account registration process is straightforward and can be completed in under three minutes. However, there are several important responsibilities you need to understand regarding your account:

• All information you provide during registration must be accurate, complete, and up to date. Providing false or misleading information is a serious violation that may result in account closure without compensation.
• You are solely responsible for maintaining the confidentiality of your account password. rm888 will not be liable for any losses resulting from unauthorised use of your account by a third party.
• All activity occurring through your account, whether by you or any other party, is solely your responsibility.
• You must notify the rm888 support team immediately if you suspect that your account has been compromised or accessed without authorisation.
• Transferring your account to another person or sharing your account with others is strictly prohibited.

The rm888 KYC verification process is designed to protect you and ensure the security of all transactions. You may be asked to submit a copy of your ID, a utility bill, or other supporting documents as part of this process. All submitted documents are handled with 256-bit SSL encryption and managed in accordance with our Privacy Policy.

Rm888 supports a wide range of payment methods suited for Malaysian players, including DuitNow, FPX, Maybank2u, CIMB Clicks, Touch 'n Go eWallet, Boost, and GrabPay. All transactions are processed through secure payment channels fully integrated with the rm888 system.

• The minimum deposit amount is RM 20 per transaction. No maximum daily deposit limit is imposed on accounts that have completed full KYC verification.
• All deposits will be credited to your account within 1 to 5 minutes upon receipt of payment confirmation.
• Withdrawals are processed within 5 to 15 minutes for verified accounts. Accounts with incomplete KYC verification may experience additional delays.
• The minimum withdrawal amount is RM 30 per request. Daily withdrawal limits depend on your VIP membership tier.
• Rm888 only processes withdrawals to bank accounts or e-wallets registered in the same member's name. Withdrawals to third-party accounts are strictly prohibited.
• If suspicious activity is detected or rollover requirements have not been met, rm888 reserves the right to temporarily hold withdrawals while an investigation is carried out.

Rm888 offers a variety of bonuses and promotions to members, including welcome bonuses, reload bonuses, weekly cashback, and VIP programme rewards. Each bonus is subject to rollover requirements that must be fulfilled before a withdrawal is permitted.

• The rollover requirement for each bonus will be clearly stated on the relevant promotions page. Please read these terms carefully before claiming any bonus.
• The welcome bonus may only be claimed one time only by each new member. Attempting to claim it through multiple accounts is a serious violation.
• Rm888 reserves the right to withdraw any bonus granted if there are signs of abuse, fraud, or a breach of promotional terms.
• Expired bonuses cannot be reinstated or transferred. The expiry date of each bonus is displayed in your account.
• Some games may not contribute, or may only partially contribute, towards rollover requirements. A full list of games and their rollover contribution rates is available in the Promotions section.
• Rm888 reserves the right to modify, suspend, or terminate any promotion at any time. Such changes will not affect bonuses currently in the rollover process.

All slot games available on rm888 use Random Number Generator (RNG) technology that has been independently certified by recognised third-party auditing bodies. This ensures every spin is completely random and that no manipulation of game results can occur.

• It is strictly prohibited to use any automated software, bots, scripts, or other technical means to play automatically or gain an unfair advantage.
• Any bugs or technical vulnerabilities discovered on the rm888 platform must be reported to our support team and must not be exploited for personal gain.
• In the event of a technical error or system failure that affects game outcomes, rm888 reserves the right to void the relevant bets and return the wagered amount to the member's account.
• Any games played during internet disruptions or technical issues on the member's end are entirely the member's responsibility. rm888 is not liable for any losses resulting from an unstable internet connection.

The return-to-player (RTP) rate for each slot game is available in the respective game information. Players are encouraged to review the RTP rate before playing to make more informed betting decisions.

To maintain a safe and fair environment for all members, rm888 strictly prohibits the following activities, which may result in account suspension or closure without compensation:

• Registering or maintaining more than one rm888 account under your own name, or using another person's name, email address, or phone number.
• Using credit card details or payment methods that do not belong to you to make a deposit.
• Any form of fraud, document forgery, money laundering, or other illegal activity conducted through the rm888 platform.
• Sharing your account login details with others or allowing another party to use your account.
• Using offensive language, threats, or inappropriate content when communicating with the rm888 support team.
• Any attempt to hack, breach, or disrupt rm888's technical systems.

An rm888 account may be closed or suspended under the following circumstances:

• Member Request: You may request account closure at any time via Live Chat or support email. Any valid remaining balance will be processed for withdrawal within 3 business days.
• Closure by rm888: rm888 reserves the right to suspend or close any account found to be in violation of these Terms and Conditions without prior notice.
• Inactive: Accounts showing no login activity for 12 consecutive months will be considered inactive. A monthly administrative fee of RM 5 will be charged against the balance of inactive accounts.
• Self-Exclusion Break: Members may request a temporary account break of between 24 hours and 6 months as part of our responsible gaming program.

If your account is closed due to a breach of the Terms and Conditions, rm888 reserves the right to withhold any funds associated with the violating activity while an investigation is conducted.

Rm888 provides its platform and services on an "as is" basis. While we strive to ensure the platform operates without interruption at all times, there are certain liability limitations you should be aware of:

• Rm888 is not responsible for any financial losses resulting from wagering decisions made by members. All gameplay decisions are your sole personal responsibility.
• Rm888 does not guarantee that access to the platform will always be uninterrupted, error-free, or fully secure, although we continuously strive to maintain the highest standards.
• Rm888 is not liable for any device damage, data loss, or other losses arising from the use of our platform or app download, provided such issues are not caused by the direct negligence of rm888.
• Rm888's total liability to any member under any circumstances shall not exceed the total amount deposited by that member in the 30 days preceding the claim.

Rm888 reserves the right to amend, modify, or update these Terms and Conditions at any time. Members will be notified of any material changes via in-account notifications or registered email at least 7 days before the changes take effect, except in circumstances requiring immediate action.

The latest version of the Terms and Conditions is always available on the rm888 official website. It is your responsibility to review this page periodically. Continued use of the rm888 platform after any changes take effect constitutes acceptance of the revised terms.

If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact the rm888 support team through the following channels:

• Live Chat: Available 24/7 on the rm888 platform
• Support Email: [email protected]
• Telegram: Official rm888 support channels

Our experienced support team is available in both Malay and English every day, including public holidays.